Technical Manager

A. GENERAL JOB FUNCTION
+ Accountable for all activities in product development of product group from the construction drawing until the detail technical drawing of product in order to deliver a pass product within the right cost and lead-time.
+ Taking the lead in consolidating all technical documents and communicating to customer.

B. RESPONSIBILITIES, DUTIES & AUTHORITIES:

** Product development job:
+ Understand test standards, customer protocols and quality handbooks to have good construction drawing, agree with Quality about all relevant tests to be done to pass tests
+ Implement technical review, Risk assessment to ensure quality of product
+ Review and approve the drawings, as well the changes before issuing to related dept./group
+ Launch prototype, follow the tests results and find improvements solutions
+ Report and escalate critical issues to support/discussion/sharing idea/decision
+ Communicate effectively to stacholders and internal customer for quick problem solving solution & suitable action to keep PFD/ETA’s commitment
+ Together with related department, review and solve the problem in mass production
+ Study and support Production Units on technical issue and/or improvement of product

** Management job:
+ Manage and be responsible for product development, mass product and ECO
+ Control and keep ETA’s drawing on time
+ Develop Technical Engineers to improve their competences in process development, standardization, problem solving, decision making, CAD construction, Quality standard, FMEA, Poka Yoke, production process and communication skill
+ Together with TD planning, develop capacity and agree CT/TD drawing lead time
+ Lead the team to understand and follow the related SOP:

** KEY SUCCESS FACTORS:
+ Products are deliver on time, passed all relevant tests with the target price.
+ Improve the first pass rate of prototype to first time accepted by customer & tested
+ Measure, stabilize and improve development Lead-time
+ Measure and improve standardization rate for Profiles (alu, wood) steel, HW and Duraboard
+ Competences and way of working are developed to apply Scancom standards
+ Support other groups to develop better products based on material knowledge
+ Share best practices among team and other departments
+ Deliver cost saving saving projects on key top runner

C. WORKING RELATIONSHIP

1. Internal:

+ Product Management, Sales, QA and Production Units.
+ Communicate Group Technical Director directly on the daily job, the assigned projects and basic report.

2. External:
+ Communicate with customer to propose and agree on design solutions
+ Communicate with suppliers about the technical drawing
+ Material suppliers if need
+ Contact hardware supplier for mold design, hardware quotation, order and sample